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How do I book and pay for a course? 

You can book a place by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.  Remember to include your name, swimmer’s name, age, ability level (if appropriate) and contact details.

Once we receive your email we will hopefully come straight back to you offering you a place on your chosen course or alternatively we will put your child on the waiting list and let you know as soon as we have a suitable place available. Once a place is confirmed you will be sent an invoice via email. Payment is made online by Paypal. 

 

If I am placed on the waiting list, how long can I expect to wait?

The waiting-list can vary in length and is also dependant on the ability of your child and the day and time required. The more flexible you are the greater the chance of you securing a place soon.

           

How do I re-enrol for the next course? 

Near the end of each course of lessons, you will be given a re-enrolment form to enable you to continue. Priority is given to those that are already in lessons with WCPPSC and who are not changing class, day and time, 2nd priority is then given to those that are already in lessons with WCPSC but who wish to change day or time. This priority is only given if the re-enrolment is received before the cut off date. Once this date has been reached places will then be allocated to our waiting lists.  

 

 

How do I prepare my child for their first swimming lesson?

Please make sure your child wears appropriate swimming wear.  For example, swimming costume, trunks or shorts (not baggy shorts).  If your child is wearing goggles make sure they fit and stay on for the whole lesson. Make sure all clothing and valuables are secured in a locker.


Once your child’s lesson is booked, try to come along 5 minutes before the class starts and be waiting ready poolside or at the entrance to pool, so that the lessons supervisor can come and meet you and lead your child to meet their teacher.



Do parents get in the pool with the swimming lessons?

No you can relax and watch the lesson either from the balcony at River Park or sitting on a bench poolside at Kings School. If it is your child’s first lesson and they are very nervous you are welcome to walk them around to their class and if helpful sit nearby poolside whilst they are in the water. But please note outdoor shoes are not allowed onto poolside areas. Please either take shoes off or put on blue pool shoe covers provided. 

 

When will my child be awarded a badge and certificate?

Children are tested every term and if they pass the ASA stage criteria, you will be able to purchase an ASA certificate and badge for them.  The cost of an ASA stage 1-8 badge and certificate is £3.50.  Challenge awards are £4.

 

Do you offer 121 lessons?

Yes we do offer one-to-one lessons but currently only during holiday periods.  Please email This email address is being protected from spambots. You need JavaScript enabled to view it.  for further details.

 

How quickly will my child progress?

This is a really difficult question to answer because everyone develops skills at different rates, some children may only take one block to move up. However, some children may stay on the same stage/level for a number of terms. If you have concerns about your child’s progression do please speak to the lessons supervisors Connie or Sarah.

 

My Child has been ill with diarrhoea, when can they return to swimming? 

Anyone who has had a bout of diarrhoea should not swim for at least 7 days. This is due to possible anal seepage which could carry the cryptosporidium and Giardia infectious cysts which are immune to chlorine.  

 

What if my child has a cold or is unwell? 

It is not wise to bring your child swimming with anything more than a very mild cold. Please consider the other children in your group as your child will spread infection and is unlikely to enjoy swimming at that time. 

If your child has an ear infection, please do not swim until it has cleared up. It is not likely to have been caused by swimming, however it will be uncomfortable and your child’s ear should be kept dry until it is clear. If your child has repetitive ear infections you can purchase 'Ear Band' for swimming, and seek advice from your GP or consultant. 

 

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